Become a Member Hotel
The Set Collection enables owners to retain their hotel brand and identity alongside the day-to-day management of their property, whilst taking advantage of our services to support the operation of their existing teams.
By joining The Set Collection, you become a part of one of the world's foremost creative luxury hotel collections, linking you to other properties in vibrant destinations with outstanding addresses.
Being flexible, agile and at the forefront of innovation, we are the primary choice for hotel owners, who seek a market-leading brand affiliation partner that elevates their hotel brand and performance.
We are committed to joining with like-minded hotels that represent the very best that a destination has to offer. Our standards are set high to match those of our guests, and so we monitor the quality and service of our member hotels through a range of metrics including mystery inspections, guest surveys and online reviews.
But more than that, when we say 'like-minded', we mean hotels that share our values and go the extra mile to delight guests and develop an emotional connection that always leaves them with the desire to return. We seek out only non-competing hotels in any one destination so that we know we can support them, and in turn, they can continue to do what they do best.
What makes The Set Collection different?
A portfolio of non-competing hotels, encouraging member hotels to collaborate together.
Afilliation to The Set Collection, aligns your hotel with like-minded, non-competing hotels, encouraging our member hotels to work together and share resources.
Our service offering is tailor made to each member hotel's requirements, preferences and business needs.
We are here to support your dedicated, on-property teams and provide the support and assistance that you need. Whether that is distribution, revenue or sales and marketing, we will only charge for what your business needs.
Celebrating the individuality of our member brands. We are designed to support and empower your own brand.
We are stronger together, but aren’t absorbed into a large brand where we lose our identity or control of our business. There are economies of scale to enjoy but we celebrate individuality.
A flexible approach to services and fees when compared to traditional representation companies.
Our experienced team have negotiated with the industry’s key players across distribution, business intelligence and marketing to enable us the ability to offer a very competitive business model with fees based on performance.
Market leading expertise across sales, digital, marketing, PR, revenue, distribution and operations.
Our team have a wealth of experience both on-property and at group level for luxury groups and independents. As such, we are close to the operation and understand the current needs of hotels and their owners.
We believe in mutual accountability for driving results
Our business model is built with the hotelier in mind and we are only going to be successful when you are successful. We drive results through collaboration with our member hotels, working across all markets and segments worldwide.
Without a large corporate infastructure and overheads, we are agile and flexible. A representation company run by hoteliers for hoteliers.
Without the heavy overheads of traditional representation companies we are able to adapt quickly to changing market conditions and provide proactive and reactive solutions.
Our Leadership Team
Robin StangroomChief Commercial Officer
With over 18 years of experience, including 7 years at The Set Hotels, Robin has worked across various areas of the operational and commercial hotel functions, predominantly spearheading the ever-shifting fields of Revenue Management, Distribution and Reservations. With a remit that has spanned across a variety of international independent hotels and brands such as Jumeirah, Intercontinental Hotels, Q Hotels and Le Meridien, Robin now oversees all commercial activities and strategies for The Set Collection as it enters its exciting new phase of growth.
Ruurd HooijerVP Sales
With more than 17 years of experience in sales & marketing for global hospitality brands including Hilton Hotels & Resorts and The Leading Hotels of the World – both in London and New York – Ruurd has been involved with The Set Hotels for over five years in total, overseeing global sales including its brand partnerships with American Express FH&R and Virtuoso. An expert in contemporary travel and hospitality, Ruurd continues to lead The Set Collection’s growth, connecting founding members and member hotels with clients and partnerships that address their needs.
Eliot SandifordDirector of PR and Partnerships
Eliot has been with the Group for 6 years, having previously spent time in Asia leading the PR team for a group of family-owned properties across Bali, Jakarta, Hong Kong and Singapore. Prior to this, he worked in Hong Kong for The Lane Crawford Joyce Group, and ran the lifestyle division of leading UK-based PR company, Bacchus PR. Eliot brings years of luxury experience to his role as Director of PR and Partnerships, overseeing the Group’s international PR agencies and property-based communications teams, as well as spearheading the partnership strategy for the hotels.
Kasia RudnikDirector of Digital, CRM and Loyalty
With over 15 years’ worth of hospitality experience, Kasia has built robust digital strategies for multiple global brands including Hyatt, IHG, The Langham Hotels & Resorts, and Marriott International. A history of working across large portfolio groups has propelled Kasia to developing digital strategies that transcend geographical locations, whilst simultaneously addressing the local needs of countless properties around the globe. Kasia joined The Set Collection in 2021, overseeing the group’s digital activities and strategies, and guiding member hotels on their own strategies as well. Kasia was also responsible for shepherding in the group’s first loyalty programme, The Set DISCOVERY, in partnership with GHA.
Laura CammaranoDirector of Global Sales
Since her time studying hotel management, Laura accumulated over 18 years of experience within the hospitality industry. Beginning in London, Laura spent time in Vienna working for Luxury Collection (formerly Starwood) hotels, including Hotel Imperial, Hotel Bristol, and Le Meridien Vienna, before returning to London to spearhead the Maybourne Hotel Group’s strategies as Head of Europe for Claridge’s, The Connaught, and The Berkeley. After spending 6 years as Director of Sales at Hotel Café Royal, Laura’s experience within The Set Collection lead her to become the Director of Global Sales for the group, where she now leads the global sales strategies with her multifaceted team of industry sales specialists.
Ines CaroDirector of Distribution
After studying International Tourism and Management with a focus on Revenue Management, Ines has spent over 11 years in the hospitality industry. Having worked with international brands, including Intercontinental Hotels Group and Millennium Hotels & Resorts, Ines has been with The Set for just over 5 years. Specialising in distribution, Ines’ expertise is focused on optimising the needs and strategies of The Set’s distribution channels, as well as integrating and onboarding all member properties and maintaining their requirements as they embark on their journey with The Set.
Nina Hamersma - van het SpijkerDirector of Marketing
After studying at Hotelschool The Hague in Hospitality Administration and Management, as well as concluding the Marketing Course at Cornell University, Nina began her journey at The Set 10 years ago, first as an intern at the Conservatorium hotel, eventually growing with the hotel and progressing through to Head of Marketing & Communications. Following the evolution of The Set, Nina’s expertise of the brand and as a marketer grew to broader opportunities, integrating into the business as Director of Marketing. Today, Nina oversees all core marketing programmes within the business, as well as liaising between all member hotels to ensure their marketing opportunities are achieved and excelled.
GET IN TOUCH
We’d love to hear from you.
To learn more about The Set Collection or if you’re considering joining us, please complete the form or reach out to us.